Now getting work on an appropriate level and quality seems to be not implicitness today anymore. Even when you pay for it all world seems to think it is just necessary to take the money from you.

This week I move a website for a customer to a new hosting provider and part of it was registering a ssl certificate which had to be done by the administrators of the hosting provider. So the customer passed on the info and got charged for installing it …. and when I tried her online shop I had to find out about it does not work because of a missing certificate information.

How can that be???

That was exactly what I asked the hosting business, but so far I did get nothing but excuses from them.

It’s anyway curious. You request hosting by an American Hosting business and helpdesk personal from India is answering you. When you then insist in getting things done, a "Super"-Admin from USA is answering you, then telling that they are sorry about that and that is missing and it is a pre-requirement to full fill you wish first … the wish you told them about and even got charged for it a few days ago.

Honestly, I’m not sure this is the appropriate business to be …. and I’m really happy about I didn’t recommend it to the client, only being hired for the move itself.
Believe me, I’m really happy to pay $US 2 more, but get a real service instead myself!