If asked about, I really would vote for establishing some kind of official and obligate "Using Permission"  for Computer Systems. Some permission you have to own first, before being allowed to buy and/or operate any kind of Personal Computer - best combined with some really difficult knowledge TEST!!!

Really!! It would help for sure keeping efforts low for those being familiar with computers already.

Ask yourself?! How many time were you already asked about to give support and fix some issue on a system you’ve never seen before. Just because it is own by some friend or family and they know about you as familiar and experienced with stuff?

So was I! Yesterday I was called by a guy (not teeling about the person) telling me that his system would refuse to boot. Coming up with a message about "no bootloader found" …. Doesn’t that tell everthing? Already

Especially when it is your 2nd system and you have used other computers before?

What have you done to force this problem? … Nussing!! …. Nothing I asked? …. Yeah honestly and absolutely nothing!
(Gald he didn’t say I swear though)

Loosing the usual hour on the phone by guiding him through several BIOS screens and boot menu options without being able to see them myself we figured it out. Directly!! After I made him changing several different settings and discussing the result of the following tests to boot with him. Yeah! I’ve figured it out, that the boot device order had changed … "suddenly" … "by itself" … "like a mystery"?! From SATA drive 0 to 3 …., removeable devices like floppy were generally disabled and .. how clever! the DVD ROM came closely behind the harddisk!

Come on boy! Am I stupid? Do I still believe in the tooth fairy?!

Ok, this time it was family and I did not mind (telling myself again). But at the end it turned out that it MUST have changed automatically when he RESTORED an image backup shortly before …… oh my ….