Yesterday I arrived home again after a pleasant flight. Being used to longer flights, this time I had the feeling that the flight itself was no more than a double night at the movies. And I even had the chance to watch the movie Indiana Jones IV which I had missed earlier. Ok, not a realy "must see" though.

Now being home at Germany talking with folks is again somewhat easier ;-)  and curious people here do understand me far way better. Thinking back what challenges I had to go through recently ordering some Latte at Dunkin’ Donats (skimy or whole milk, hot or cold, what flavor?) for example. Hell! I only wanted a good tasting coffee.

Or how difficult it was sometimes to purely refuel your car (prepaid, Cedit Card .. some saver?!, lift or not lift the noozle) being back home gives indeed some kind of relief. Perhaps they should just come over to see how easy things can be …

Finally at Frankfurt … and I would have suprised about it would have been different! one piece of our luggage was missing. But filing my case was easy doing and British Airways folks were friendly and helpful. They must be used to it!

Then later back home I received a SMS telling me about my luggage would have been already found by them. And later on I got a phone call telling me, luggage would be delivered to my front door until 10pm same day ….

You can imagine I felt tired after the flight?! :-/

Now, surprise surprise, for sure no one turned up until 10pm when I finally headed to bed more dead than alive. And even this morning no one turned up so far.

A bit grumpy  I’ve called them again and happily someone told me that they have found my missing piece of luggage! How cool! Isn’t it?!

What do they think? That telling me again and again it is found will make me not recognising that they are not able to bring it too me by time? Is that really "Good Service"?